Shipping Policy

Himalayan Salt Pure wants your beautiful new salt lamp to arrive safe and sound. Below is everything you need to know about our shipping process for orders within the United States.

What Is the Order Processing Time at Himalayan Salt Pure?

• All orders are processed within 10 to 15 business days (excluding weekends and holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details.
  

Please note: During peak seasons or sales, processing times may be slightly delayed, but we will always do our best to get your order out as quickly as possible.

What Should I Do If My Order Is Lost or Arrives Damaged?

If your order arrives damaged or is lost in transit, we will make it right. Contact us at info@himalayansaltpure.com within 7 days of delivery and include:

• Your order number
• A photo of the damaged item or package (if applicable)

We will send a replacement or issue a refund as needed.

Can I Make Changes to My Order After Placing It?

Yes, you can make changes to your order after placing it by contacting us ASAP at info@himalayansaltpure.com. We can only make changes before the order ships.

Who Can I Contact with Questions at Himalayan Salt Pure?

We are here to help with any privacy-related questions or concerns.

Email: contact@himalayansaltpure.com
Mailing Address: 7209 Lancaster Pike, Ste 4 #3125, Hockessin, DE 19707, United States